Today we have exciting news about Summit Evergreen! As you know, we at Summit Evergreen are huge proponents of the customer experience, and we are super excited to announce that we are rolling out a new feature. This is going to improve the way you interact with your customers, how your customers interact with each other and how you manage the comments made throughout your course.
Interacting with your students is a huge part of the customer experience. Your students need to know that you are listening, and when you listen you can improve the entire course – for not only yourself as the teacher, but for your students.
Summit Evergreen is pleased to introduce the new Comment Management System!
With Summit Evergreen, you’ve always had the option to enable comments on some or all of your pages of content. This helps you to see what questions the students have, how they feel about the overall course, what they like about it, and what they don’t like. Allowing your students to comment is a major part of the Summit Evergreen experience. You want to know how your students feel about the course and what they are getting from it.
The new comment management system can be accessed in the student menu, and it allows you to see every single comment that has been made throughout your course in one central location. And the best part … you can delete comments from here too! Don’t worry…if you accidently delete a comment on accident and you want to restore it, YOU CAN!
And this isn’t the only new feature!!
You’ll notice, as a student, there is now a REPLY option in the comments section. This means that you and students can reply to each other’s comments. No more building a huge chain of replies and not knowing what comment is being referenced!
These new options will open up some major doors for you and your students in terms of interaction. This will assist in students asking each other questions, giving feedback to each other, and the new comment management system should make managing comments a breeze.
Don’t forget…you can access Summit Evergreen help and documentation anytime. Be sure to check it out here for more detailed information: http://docs.summitevergreen.com/
If you have any questions at any time please email us at firstname.lastname@example.org and we will get back to you with answers right away.